Targeted support from DFT Specialists

Our experienced DFT technicians are dispatched specifically to support the local technical team in critical situations or for planned maintenance work. We offer two central service areas:

1. Call-Outs - support for urgent Technical Challenges

Unplanned malfunctions or complex defect situations can significantly impair the performance of a system. As part of Corrective Maintenance, DFT provides specialized technicians who can provide fast and efficient on-site support if required.

  • Analysis and diagnosis of serious defects
  • Supporting the customer team with repair and recovery measures
  • Fast identification and rectification of critical system failures
  • Minimization of downtimes through targeted expert knowledge

Our aim is to strengthen the customer’s technical staff in a targeted manner in order to ensure fast and sustainable troubleshooting.

2. Preventive Maintenance - Preventive maintenance for maximum system safety

In addition to short-term troubleshooting, DFT also offers planned preventive maintenance. These regular maintenance measures serve to ensure the trouble-free operation of the system in the long term.

  • Inspection and testing of DFT components
  • Adjustment and calibration of sensitive system elements
  • Identification of signs of wear and tear and implementation of preventive repairs
  • Recommendations for maintenance intervals and spare parts strategies

A proactive maintenance strategy helps to avoid unplanned downtimes and sustainably increase the operational reliability of the system.

Your added Value: Expertise exactly when it is needed

DFT's Technical Support is the ideal solution for companies that require temporary but targeted support from experts. Our specialists work hand in hand with the customer's technical team and ensure fast, efficient and sustainable optimization of intralogistics systems. Rely on professional support when you need it and maximize the efficiency of your system with DFT Customer Service!

Contact us now!