DFT ensures optimum initial equipment with spare parts right from the commissioning of a DFT intralogistics system. Specially equipped DFT spare parts cabinets contain all the critical components required for rapid replacement.
Each spare parts cabinet is digitally mapped as a twin in the eService portal. This gives your technical staff an overview of the available spare parts and their exact location in the cabinet at all times. It makes it easier to find the right component and saves valuable time.
The eService portal serves as a central platform for efficient spare parts procurement. The required spare parts can be identified and ordered directly using an intuitive search function. The ordering process is seamlessly integrated into the system and ensures fast subsequent delivery.
In addition to spare parts management, the eService portal offers centralized access to system-specific service manuals, installation instructions and technical documentation. Each spare part is linked to detailed installation instructions to ensure that maintenance and repair work is done correctly.
This service is completed by clear video documentation that explain the correct installation and maintenance of the components step by step. Your technical staff thus receive practical support and can carry out repairs quickly and safely.
With the comprehensive spare parts solution from DFT, your system remains operational at all times. The combination of structured initial equipment with spare parts cabinets, digital management in the eService portal and central access to technical documentation ensures that your team is optimally supported. Benefit from efficient spare parts management - fast, digital and transparent with DFT Customer Service.
Get in Contact
