With the increase in online shopping, the number of returns is also rising every year. Items are sent back for a variety of reasons – wrong size, wrong color, not to their liking or simply a change of opinion. The returns trend is both an advantage and a challenge for companies with an e-commerce offering. With the best intralogistics solutions, they can manage returns more efficiently and get them back on the market quickly, thereby increasing customer satisfaction and sales.
Extremely fast and flexible in this process: the sorting and transport solution with pocket sorter.
Our AutoPocket and EcoPocket systems are both highly efficient for all phases of returns management.
The pocket sorters show their strengths in these processes:
🔙 Automated or manual infeed of returns and forwarding to various quality control stations
🔄 Intermediate storage of fast-moving items in dynamic buffers for fast delivery to the packing station for new orders
🐌 Return sorting to the storage areas for items with a low turnover rate
🚀 Direct transportation of items to the packing station for new orders
📦 Fully automatic opening of the AutoPocket at full speed and depositing of the items at the packing station
Find out more about returns management and how our pocket sorting solutions can make a valuable contribution to this process:
